Return and Refund Policy

Return and Refunds

In order to be fully eligible for any credit, refund, repair or replacement under this Returns Policy, Products must be returned directly with a valid receipt to BURRAAQ TRADING. Should you for any reason wish to cancel your purchase you will be liable for all shipping costs that may arise, caused by the shipping of the requested item back to the original seller. An additional cost of 10% handling fee will also be charged. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. Refunds are subject to BURRAAQ TRADING authorising the return. All return requests must be made under 48 hours from delivery. Only items that are unopened in their original packaging may be returned. Not all returns or cancellation requests will be granted.

Exchange Policy

No exchanges or returns are allowed. All purchases are final and there is no guarantee or warranty on any of the products.

Sale items

We do not accept any exchange or returns on any sale items. Please ensure sizes and details are correct before you place your order.

For further queries please contact info@burraaqtrading.co.za

Pricing Error On Site

BURRAAQ TRADING has the right to cancel orders where pricing is incorrect due to human error or software issues. Clients will be notified of error and payment will be refunded.